Carol Knapp has directed technical development for corporations, non-profit's and university programs since 1983, focusing exclusively on the Internet since 1996. Carol has held the top technical position at Mediate.com since 1997. Most recently, Carol has designed and supervised development of the Mediate.com Case Manager and MeetingSpace programs. Carol has also developed enterprise level site management, content management, e-commerce, conferencing and membership systems. Carol previously served as Technical Director for Crown Research, Inc., a retirement industry firm offering integrated software solutions for residential care, marketing and facility management.